Oracle Cerner Technical Support

Hardware Technical Support from Tangent

At Tangent, we understand the frustration that comes with encountering hardware issues without the necessary support. Although you may be out of manufacturer coverage, your facility deserves dependable and trustworthy assistance. Our dedicated US-based support team delivers the highest standard of service you can rely on.

Out of Warranty Coverage

If you find yourself with Oracle Cerner hardware past the 12 month date of purchase and need technical support, Tangent has you covered.

Our world-class service and maintenance are offered for a period of 4 additional coverage years.

Drawing upon decades of experience in medical and industrial hardware, our clientele encompasses tier one companies, hospitals, as well as defense and government-level partners. Recognizing the significance of our clients’ operations, we provide dependable technical support to ensure the proper functioning of your hardware. Tangent is committed to delivering exceptional and reliable service.

What our Customers say:

“Tangent is one of the partners I can trust. I will continue to do business with them because I know they will take care of me.”

CIO at a California Healthcare Facility

“The support I get from Tangent will keep me as a client no matter who else comes out with a product. I know if something comes up, I can count on Tangent to help us through it.”

County IT Department Lead from Maine

Tangent Hardware Technical Support Includes:


Our Tangent support team can help identify and resolve hardware-related problems. This may include diagnosing issues with components like CPUs, RAM, and hard drives.


Your hardware performs critical functions, we ensure it continues operating reliably by providing guidance for maintaining and cleaning it. This may include advice on software updates, firmware upgrades, and hardware upgrades if necessary.


Hardware malfunctions can be caused by faulty components. Tangents repair technicians are best-in-class offering comprehensive repair or replacement.

24 x 7 Support

Tangent offers technical support and customer service through our professionally trained and certified support staff. When you contact Tangent Tech Support, we will ask you to participate in limited, phone-based troubleshooting to help identify the cause of the problem. Tangent Tech Support’s focus on remote troubleshooting helps expedite the service you need to quickly get you back to using your technology with minimum downtime.

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Support at Your Fingertips.

Phone800.399.TECH (800.399.8324)
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Medical Tablets for Improved Workflow

Transform Your Medical Workflow with Tangent’s Cutting-Edge Tablet Solutions

Tangent’s cutting-edge tablet solutions are designed to revolutionize medical workflows, offering unparalleled efficiency, accuracy, and accessibility in healthcare environments.

8 Ways Tangent Tablets Transform Healthcare Workflow:

1. Intuitive and User-Friendly Interface

  • User-Centric Design: The tablets feature an intuitive user interface, thoughtfully designed to reduce the learning curve for medical professionals. This allows for easy navigation through applications, quick data entry, and straightforward access to vital patient information, enabling caregivers to focus more on patient care and less on technology.
  • Customizable Interfaces: To further enhance usability, Tangent’s tablets allow for customization of the interface according to the specific needs and preferences of the medical staff, ensuring that the most used features and applications are easily accessible.
Medix T13 medical tablet with comfortable handles
Medix T13 v4 Lightweight with Comfortable Handles

2. Enhanced Mobility and Accessibility

  • Lightweight and Portable: Tangent tablets are designed for easy mobility, allowing healthcare professionals to carry them throughout the facility without fatigue.
  • Durable and Sanitizable: With rugged builds and the ability to withstand frequent sanitization, these tablets ensure continuous operation in demanding healthcare settings.

3. Improved Patient Care

  • Instant Access to Patient Records: Doctors and nurses can quickly access and update patient records at the bedside, improving the accuracy of patient data and enhancing personalized care.
  • Telehealth Features: Built-in cameras and connectivity options facilitate telehealth consultations, allowing for remote diagnosis and patient monitoring, expanding the reach of healthcare services.

4. Cost-Effective Operation

  • Reduced Paperwork: Digital record-keeping reduces the need for physical documents, saving time and resources.
  • Energy-Efficient Design: Tangent tablets are built to consume less power, reducing operational costs and supporting sustainability goals.

5. Seamless Integration with Medical Software and Applications

  • Cohesive Workflow with Leading Medical Software: Tangent tablets are engineered for seamless integration with a wide range of leading medical software, facilitating a unified and efficient workflow. This compatibility enables healthcare professionals to consolidate patient data, medical images, and test results on a single platform.
Medix T10 Medical Tablet with Barcode Scanner
Medix T10 v2, 1D/2D Barcode Scanner

6. Streamlined Efficiency

  • Integrated Barcode Scanners: Medication administration becomes more accurate and efficient, reducing the risk of errors and improving patient safety.
  • Customizable for Various Departments: Whether for emergency rooms, in-patient care, or laboratory use, Tangent tablets can be equipped with specific software and hardware features to meet the unique needs of each department.

7. Data Security and Compliance

  • Robust Data Protection: With advanced encryption and security features, patient data is kept secure, ensuring compliance with healthcare regulations like HIPAA.
  • Multi-Factor Authentication: Ensures that only authorized personnel can access sensitive information, further safeguarding patient privacy.

8. Efficient Communication and Team Collaboration

  • Real-Time Communication Tools: Tangent tablets enhance collaboration among healthcare teams by offering instant messaging and video conferencing capabilities. This facilitates real-time communication, leading to quicker decision-making and improved patient care.
  • Enhanced Coordination: With these communication tools at their fingertips, medical staff can easily coordinate care plans, discuss patient cases, and consult with specialists, ensuring a unified approach to patient treatment.

Incorporating Tangent’s tablet solutions into your medical workflow not only enhances the quality of patient care but also optimizes operational efficiency, security, and cost-effectiveness. By leveraging the latest in technology, healthcare facilities can look forward to delivering superior services with improved outcomes for their patients.

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We are here to help you select the right tablets for your healthcare facility.

Call Us: +1 800 342 9388

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Automation PCs

Elevate Your Automation: Discover Tangent’s Hardware Solutions

In today’s rapidly evolving technological landscape, businesses like yours are continuously seeking innovative solutions to streamline operations and enhance productivity. At Tangent, we’re at the forefront of this journey, empowering our clients with the tools they need to stay ahead. We’ve seen firsthand the transformative impact that automation software has on businesses, driving efficiency and unlocking new potentials. It’s with great excitement that we introduce our latest advancement tailored for users like you: a new range of hardware solutions designed to complement and elevate your existing automation setup.

Why Tangent’s Hardware is Your Automation Software’s Perfect Partner

Our new hardware offerings are not just additions to your technology stack; they are enhancements to unleash the full potential of your automation software. Here’s why:

  • Enhanced Performance: Engineered specifically for automation, our hardware accelerates processing speeds, increases data transfer rates, and boosts overall efficiency, enabling your software to perform at its peak.
  • Seamless Compatibility: We understand that integration challenges can be a major roadblock. That’s why our hardware is rigorously tested with leading automation software platforms, ensuring a smooth and hassle-free implementation.
  • Scalable Solutions: Business growth shouldn’t mean technology headaches. Our scalable hardware solutions adapt to your expanding automation needs, ensuring sustained performance and reliability without compromise.
  • Unmatched Reliability and Durability: We know how crucial dependability is in your automation ecosystem. Our hardware stands the test of time, guaranteeing uninterrupted operations and peace of mind.
  • Customized for Your Needs: Every business is unique, and off-the-shelf solutions often fall short. Our experts are ready to work with you to tailor hardware solutions that align perfectly with your specific automation challenges and goals.

Experience the Difference with a Personalized Demonstration

We’re eager to show you what our hardware can do for your automation software. Whether you’re interested in a detailed consultation or a live demonstration, our team is prepared to walk you through the advantages and features of our solutions. Let’s schedule a session at your convenience to explore how Tangent’s hardware offerings can transform your automation experience.

Your trust in us as your automation partner is something we deeply value. With Tangent’s new hardware range, we’re excited to embark on this next phase of technological advancement together. Please reach out to schedule your personalized demonstration, and let’s take your automation capabilities to new heights.

Call Us: +1 800 342 9388

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All in One Medical PC

What is a Medical PC All-In-One ?

You’ve heard these device names before: “Medical Computer“, “Medical Tablet“, “Medical Cart“, “Medical PC“.. your understanding of each is pretty fair and well placed; but, Medical PC All-In-One?!” If your head just exploded or irritation struck, we get it. It’s a mouthful and what exactly is it?

A Medical PC All-In-One is actually a well-appointed, descriptive name for a medical computer that does it all. It’s one computer that combines multiple computing components in one housing to delivers astute performance and ease-of-use.

All-In-One Medical PC

An All-in-One (AIO) Medical PC integrates the computer’s core components, such as the processor, memory, and storage, with the display screen into a single unified device. This design philosophy aims to reduce the footprint of the computing device, making it an ideal choice for environments where space is at a premium or where simplicity and ease of use are paramount. The “all-in-one” aspect refers to the combination of all traditional desktop components into one enclosure, excluding peripherals like keyboards and mice, which are connected externally. (Although we have touch screen AIOs for on-screen keyboarding and finger navigation).

In the context of healthcare, an AIO Medical PC is specifically designed to meet the needs and challenges of medical environments. Our Tangent AIO Medical PCs are not just regular AIO computers repurposed for medical use; they are built from the ground up with features that address the unique requirements of healthcare settings:

  • They come with antimicrobial coatings or are built from materials that resist bacterial growth, supporting infection control efforts in healthcare facilities.
  • Durability and reliability are enhanced to withstand the 24/7 operation often required in medical settings.
  • They include additional safety and privacy measures to protect sensitive patient data, adhering to healthcare regulations.
  • To facilitate the varied tasks they perform, from accessing patient records to monitoring vital signs, these PCs are equipped with specialized hardware and software tailored for medical applications.
  • AIO Medical PCs are designed to be easily cleaned and disinfected, featuring smooth surfaces and minimal crevices where pathogens could hide.
  • They are certified to meet healthcare-specific standards for electrical safety and electromagnetic compatibility, ensuring they can be safely used in close proximity to patients and other medical equipment.

In essence, an AIO Medical PC combines the streamlined design of AIO computers with the specialized features needed for healthcare, making them a crucial tool in modern medical practices.

Tangent’s All In One Medical PCs

We have a variety of medical PCs and our exceptional support team is ready to help you select the unit that best fits your needs. Here are a few of our AIO Medical PCs:

Medix 24 v2

Medix 24 Medical Computer

Tangent’s Medix 24 v2 is a 24″ Medical Grade Computer that features the Intel Core i Series, up to 32GB DDR4 2133 (2 x SO-DIMM), Optional UPS battery backup, IP65 front & IPX1 back panels, antimicrobial enclosure, fanless design, TPM, vPro.

Medix M27T

Medix M27T 27” Medical Computer features the Intel Core Series, 2 x 260-pin DDR4, SO-DIMM up to 64GB, high performance NVMe storage, IP54 front and IPx2 back panels, antimicrobial enclosure, TPM and fanless design.

Medix C19

Medix C19 19″ medical grade computer features the Intel 6th Gen Core i5 processor, PCAP multi-touch, IP65 front panel, IPX1 enclosure, and an antimicrobial surface. Multiple I/O ports include four USB, two serial, two LANs, one DVI-D, and one DisplayPort. One PCIe x16 and two mini PCIe expansion slots add versatility.

At Tangent, we have engineered Medical PC All-In-One Computers to meet the demands of our healthcare partners.

With clients across the globe, our team has learned the ins and outs of medical applications. Our computer manufacturing practices and configurations ensure reliable performance and our designed to best improve workflows and efficiency.

Contact a support specialist today to help you find the right AIO Medical PC.

Call Us: +1 800 342 9388

Live Chat : Here (6am-4pm PST)


Microsoft Configuration Manager

Microsoft Configuration Manager for Healthcare

Healthcare Entities Benefit when Using Microsoft’s Configuration Manager (MCM), Here’s Why

Managing IT Infrastructure is a challenge for everyone. It’s a complex, ever-changing environment that must be secure, up-to-date, compliant with regulations, scalable, user-friendly, and reliable—all at the same time.

Challenges of IT Management:

  1. Complexity: Modern IT infrastructure includes a wide variety of components: servers, storage systems, network devices, and software applications, to name a few. Each part has its own specifications, requirements, and updates. Imagine trying to keep track of a whole city’s worth of traffic where every car, bike, and pedestrian has their own rulebook.
  2. Security Threats: Cybersecurity threats are constantly evolving, with new types of malware, ransomware, and phishing attacks emerging regularly. It’s like playing a never-ending game of whack-a-mole, where the moles are invisible and can pop up anywhere at any time.
  3. Rapid Technological Changes: Technology evolves at a breakneck pace. New hardware, software, and cloud services are continually being developed. Keeping up with these changes and integrating new technologies without disrupting existing services is like trying to change the tires on a car while it’s still moving.
  4. Scalability: As a helathcare organizations, its IT infrastructure needs to grow too. This can mean adding new hardware and software, which must be integrated with the existing system. It’s like adding new rooms to a house without knowing exactly how much space you’ll need in the future or how the new rooms will affect the house’s structure.
  5. Compliance and Regulation: The healthcare industry is subject to regulations regarding data protection, privacy, and other areas. Ensuring that the IT infrastructure complies with these regulations is akin to navigating a maze where the walls keep moving.
  6. Diverse User Needs: Different users and departments within a company have different IT needs and priorities. Balancing these diverse needs and ensuring that everyone has the tools and access they require is like trying to cook a single meal that meets everyone’s dietary preferences and restrictions.
  7. Uptime and Reliability: Healthcare organizations rely on their IT infrastructure to be available and functioning correctly around the clock. Ensuring constant uptime is like trying to keep a complex machine running indefinitely without ever letting it stop for maintenance.

Why do Healthcare Establishments Benefit from Using Microsoft Configuration Manager?

Healthcare establishments and Microsoft Configuration Manager can be quite the dynamic duo! Here’s the lowdown:

  1. Security is King: In healthcare, keeping patient data safe isn’t just important; it’s mandated. Think HIPAA. MCM steps in as a bit of a superhero here, updating security features across the board without breaking a sweat. Think of it as the healthcare IT’s shield against the dark arts of cyber threats.
  2. Always Up-to-Date: Picture this: A nurse tries to access patient records, but the system is down for updates. Not ideal, right? MCM keeps things smooth by managing updates efficiently, ensuring software is current without major disruptions. It’s like having a butler who keeps the house spotless and runs silently in the background.
  3. Central Command: Healthcare IT landscapes are complex. MCM brings everything under one roof, managing diverse devices and applications with ease. It’s akin to conducting an orchestra where each instrument plays in perfect harmony.
  4. Mobile Management: With doctors and nurses always on the move, mobile devices are their lifelines. MCM ensures these devices are managed securely, so patient data is always protected, even on the go. It’s like having a bodyguard for your data, ensuring it’s safe no matter where you are.
  5. Compliance with Ease: Staying compliant with healthcare regulations can be a Herculean task. MCM helps automate and enforce compliance policies, making sure that every ‘i’ is dotted and every ‘t’ is crossed. It’s like having a meticulous inspector who’s always on your side.
  6. Rapid Response: When a new virus hits (the software kind, not the biological one), MCM allows healthcare IT to react swiftly, deploying fixes across the entire network quickly. It’s the IT equivalent of a rapid response team.

In the end, for a healthcare establishment, using MCM is like having a Swiss Army knife for IT management. It ensures that the technology clinicians rely on is secure, up to date, and running smoothly, so they can focus on what they do best: taking care of patients.

Learn More About What Microsoft Configuration Manager Can Do For You

We’re here to help and answer questions. Connect with us for world-class support.

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Tangent Partnership is Your Next Best Move

Why a Tangent Partnership Is Your Next Best Move

In today’s fast-paced business environment, staying ahead of the curve isn’t just an advantage; it’s a necessity. At Tangent, we’ve been rigorously analyzing industry trends and the strategies behind most successful businesses. Our deep dive into the mechanics of success has allowed us to pinpoint exactly how we can elevate your business, not just to meet the competition but to redefine the standards of success within your industry.

Unlocking Innovation for Your Business’ Success

Our commitment to innovation is at the core of what we do. At Tangent, we’re not just observers of your industry; we’re active participants, constantly developing forward-thinking solutions that tackle the unique challenges you face. With our cutting-edge products and services, your business will not only stay ahead of technological trends but also set new benchmarks for what’s considered innovative in your field.

Tailored Strategies for Unmatched Growth

We believe in a personalized approach because your business is unique. Our custom solutions are designed with your specific challenges and goals in mind, ensuring that our strategies perfectly align with your business objectives. This tailored approach is what sets Tangent apart, offering you a competitive edge with solutions that generic one-size-fits-all strategies simply can’t match.

Tailored Business Strategies

A Track Record of Tangible Success

Our history of working with businesses like yours has consistently produced tangible, positive outcomes. The success stories we’ve helped to write are a testament to our ability to deliver results that matter. With Tangent, you’re not just getting a service provider; you’re gaining a partner with a proven record of driving success.

Competitive Pricing for Strategic Advantage

Understanding the importance of cost-effectiveness, especially in a competitive market, is crucial. Tangent’s competitive pricing models are designed to ensure that you receive unmatched value for your investment, empowering your business with the resources it needs to excel without compromising on quality or innovation.

Our industry-leading hardware and software solutions, coupled with our attentive customer service, sets us ahead of the competition.

Deciding which company to work with is a clear choice.

Let’s Forge a Path to Success Together

We’re eager to show you how Tangent can become your strategic ally in not just facing your competitors but outperforming them.

Our team at Tangent is excited about the prospect of partnering with your business. Together, we can navigate the complexities of today’s market, driving your business towards unparalleled growth and success.

We’re excited to partner with you!

Call Us: +1 800 342 9388

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Industrial Computers for Oil and Gas Sectors

Industrial Computers Tailor-Made for Oil and Gas Sectors

Tangent’s explosion-proof computers are robust and purpose-built for the oil and gas industry. In environments characterized by the presence of flammable or explosive vapors or gases, such as those found in the oil and gas industry, prioritizing safety and reliability is of utmost importance. Tangent’s commitment of manufacturing best-practice purpose-built computers has heard the demands loud and clear. With the ever-present threat of explosive atmospheres, traditional computing systems are inadequate, necessitating the development of sophisticated explosion-proof computers. These specialized devices represent a fusion of cutting-edge engineering and stringent safety standards, tailored to meet the unique demands of hazardous environments. This article explores Tangent’s C1D2 / C2D2 Explosion-Proof Industrial Computers and their perfect-fit solution for the oil and gas industry.

A pioneer of industrial computers and PCs, Tangent has engineered a plethora of rugged computers tailored for the stringent safety regulations imposed on industries operating in high-demand environments. From icy coolers, to sweltering factories, Tangent’s computers are mounted within meat processing facilities and commercial car washes. Experts in creating durable, reliable solutions and with rising demands from oil and gas clients, Tangent created robust computing solutions capable of withstanding the rigors of flammable environments. These computers are engineered with specialized enclosures and components designed to mitigate the risk of ignition and ensure uninterrupted operation even in hazardous conditions.

Explosion Proof Computer for Oil and Gas Industries
C1D2 Explosion-Proof Industrial Computer

Tangent has merged ruggedized design principles with explosion-proof technology, employing innovative engineering techniques to fortify computing systems against external hazards such as impact, vibration, and extreme temperatures. This hybrid approach enhances the resilience of these computers and also extends their lifespan in harsh industrial settings.

Tangent’s explosion-proof computers are equipped with advanced sensors and connectivity features. These devices facilitate real-time monitoring of critical parameters, enabling proactive maintenance and enhancing operational efficiency in the fuel industry. By harnessing the power of data analytics and predictive maintenance algorithms, these computers empower stakeholders to make informed decisions while minimizing downtime and maximizing productivity.

By implementing intrinsic safety measures, such as limiting energy levels and employing specialized barriers, Tangent ensures that explosion-proof computers can operate safely in volatile environments without compromising functionality. Further, with the utilization of high-performance computing components such as ruggedized solid-state drives (SSDs) to fanless cooling systems, these industrial PCs are engineered to withstand the harsh operating conditions prevalent in the oil and gas industry. Tangent’s explosion-proof computers deliver unparalleled reliability and performance, essential for mission-critical operations.

In offshore oil and gas platforms, where the risk of explosion is omnipresent due to the presence of volatile hydrocarbons, deploying ruggedized computers equipped with intrinsically safe components, operators can monitor and control vital processes without compromising safety or regulatory compliance. Real-time data acquisition and analysis capabilities empower decision-makers to optimize production efficiency while minimizing environmental risks in remote offshore environments.

Similarly, in petrochemical refineries and fuel storage facilities, explosion-proof computers help in orchestrating complex operations while adhering to stringent safety protocols. From inventory management to process automation, these computing systems provide a reliable backbone for critical infrastructure, ensuring seamless operation even in hazardous conditions. By leveraging the latest advancements in explosion-proof technology, refineries can enhance operational resilience and mitigate the potential impact of unforeseen events on production schedules and supply chains.

As the fuel industry continues to evolve, Tangent carefully monitors the uncompromisable requirements explosion-proof computers must meet to safeguard critical infrastructure and ensure operational continuity. By embracing cutting-edge technologies, Tangent answers the call of the oil and gas industry with its explosion-proof computers.

Contact Tangent to furnish your company a tailored explosion-proof computing solution.

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DMARC Saves Millions

DMARC Director Can Save Your Organization Millions

According to the latest Forbes article, “The Underestimated Scourge of Spoofing Attacks” “dwell time” for cyberattacks shrunk to 8 days in 2023, compared to 10 days in 2022. Dwell time refers to the time from when a cyberattack starts to when it has been detected. While shrinking cyberattack detection times is good news, an 8 day spoofer infiltrating your organization can be detrimental and grave.

IBM’s 2023 “Cost of a Data Breach” report indicates ‘organizations that reported low or no security system complexity experienced an average data breach cost of USD 3.84 million in 2023.’ While those with ‘high levels of security system complexity reported an average cost of USD 5.28 million.’

Spoofing involves impersonating a user or legitimate company identity, such as an email address, device, and phone number. Cyberattacks of this nature often result in loss of intellectual property, proprietary information, client data breaching, and theft of financial data. Forbes’ articles states that organizations can ‘potentially suffer the consequences of DDoS attacks, and deal with reputational damages that may cost millions.’

Fortunately, while the villainous actors plague the internet, there are guardians in place to help prevent malicious attacks. DMARC Director is one such defender; it’s an email authentication SaaS platform, expertly developed to prevent email spoofing (and so much more).

How DMARC Director Helps Businesses Fortify Against Email Spoofing Attacks

DMARC Director helps businesses against email spoofing attacks using DMARC, SPF, and DKIM.

Sender Policy Framework (SPF) SPF, a fundamental email authentication method, empowers domain owners to specify authorized email servers for sending emails on behalf of their domain. This information is stored in a specialized DNS record called an SPF record. Upon receiving a message, an email server verifies the SPF record associated with the domain in the email address to ascertain the legitimacy of the sender. SPF plays a pivotal role in thwarting email address spoofing by mandating senders to authenticate their messages with the corresponding domain name. This mechanism deters spammers and fraudsters from impersonating legitimate senders and dispatching malicious messages. However, SPF alone is not a comprehensive solution, necessitating the integration of complementary authentication mechanisms like DKIM and DMARC for enhanced protection.

DomainKeys Identified Mail (DKIM) Recognizing the limitations of SPF in combatting email spoofing, DKIM emerges as a crucial countermeasure. DKIM enables domain owners to digitally sign their messages using a private key, effectively mitigating email address spoofing. Upon receipt, the recipient’s email server verifies this digital signature using a public key stored in the domain’s DNS records. Legitimate messages pass validation, while illegitimate ones may be rejected or flagged as spam.

Domain-based Message Authentication, Reporting, and Conformance (DMARC) DMARC represents a comprehensive email authentication protocol designed to identify and prevent spoofed emails from reaching user inboxes. Implementation of DMARC enhances email deliverability and bolsters brand reputation by thwarting spoofing and phishing attacks. This protocol empowers domain owners to dictate the actions to be taken when messages fail authentication checks, such as DKIM and SPF.

Incorporating an additional layer of protection against email-based threats, DMARC ensures the delivery of only legitimate messages to recipients’ inboxes, curtailing the proliferation of spam and malicious content.

Email address spoofing poses a significant cybersecurity risk, potentially resulting in data breaches, malware infiltration, and phishing scams. Safeguarding an organization’s email infrastructure and bolstering deliverability necessitates the adoption of email authentication protocols. Stay ahead of cyber threats and safeguard your domain by leveraging DMARC Director’s advanced email authentication services for comprehensive protection.

Reach out to us today +1 800 342 9388. Fortify your email security and safeguard your organization against email-based threats.