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Walker Hansen

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The Rest of the Biz Needs Insight into IT

September 21, 2017 - Walker Hansen - Cloud Business Development Rep

If you aren’t in IT, you generally don’t understand the associated costs. Conversations tend to go like this:

Non-IT: “Why do we spend X number of dollars on this?”  “What is this bill for Y?”  “What does it do for us?”

IT: “Well – [insert technical jargon that nobody outside of IT understands]”

Non-IT: “So…. We still need this then?”

IT: …. (stunned silence that they didn’t understand) …. “yes.”

Is it Plugged in? When was your last Update?

July 13, 2017 - Walker Hansen - Cloud Business Development Rep

Internet Provider Customer Support: “Have you tried turning your modem off and on?”

Appliance Provider Customer Support: “Are you sure it is plugged in?”

Software Solutions Provider Customer Support: “Is your software up to date?”

Forget About It

June 13, 2017 - Walker Hansen - Cloud Business Development Rep

The Freedom of Information Act (FOIA) gives citizens the right to access information from government funded agencies. As a part of this law, government organizations are required to archive their emails and agency related social media accounts.
 
FOIA requests, though few and far between can be a piece of cake, or a HUGE legal headache. When someone does request records, agencies must produce, or face costly legal battles. Governments therefore look for an easy to search system with quick support if anything does happen to go wrong.
 

Not Office 365!!

October 14, 2015 - Walker Hansen - Cloud Business Development Rep

I had to eat my words in an argument today. I didn’t like it. I didn’t like it one bit. I have been telling my colleagues that I am not excited about going to Office 365 because it’s just another web documents service. I hate Google docs. I can’t cut and paste the way I’m used to. All my keyboard shortcuts don’t work. Are you kidding me!!! The only way we’re surviving as a small business is because of my absolute efficiency with Word, Excel, Access and PowerPoint.